Responsible Gaming
Gaming Should Be Entertainment
At BitStarz, we believe that online gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Playing should always be fun and within your means. If gambling stops being enjoyable or begins to cause stress, it's time to seek help.
Age Verification
BitStarz is only available to players who are 18 years of age or older, or the legal gambling age in your jurisdiction, whichever is higher. We are committed to preventing underage gambling and enforce strict age verification procedures. If you are under the legal gambling age, please do not use this site.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone else, it may be time to seek support:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Loss of Control: Unable to stick to betting limits or quit when you plan to
- Hiding Gambling: Concealing the amount of time or money spent gambling from family or friends
- Neglecting Responsibilities: Gambling interfering with work, study, or family commitments
- Borrowing Money: Taking loans or using credit to fund gambling activities
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Escalating Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Stop: Repeatedly trying but failing to reduce or stop gambling
- Using Gambling to Cope: Gambling to escape problems, stress, or negative emotions
- Financial Difficulties: Experiencing money problems due to gambling expenditure
Self-Help Tools
BitStarz provides several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to spend in a day, week, or month
- Loss Limits: Set a limit on how much you're prepared to lose
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account
- Session Timeouts: Automatically log out after a set period of inactivity
These tools are available in your account settings. We encourage you to use them to keep your gambling enjoyable and under control.
Support Organisations
If you're concerned about your gambling or someone else's, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au - Gambler's Help – Helpline: 1800 858 858 (24/7, free call)
United Kingdom
- GamCare – Free support, advice and counselling
www.gamcare.org.uk - GamStop – UK's national self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Support and resources for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline: 1-800-522-4700 (24/7)
www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone: 0800 1 372 374 (free helpline)
If You Need Help
If you're struggling with gambling or it's affecting your life, please reach out for support today. There's no shame in seeking help – it's a sign of strength. The organisations listed above are confidential, free, and available to assist you.
Remember: You are not alone, and help is available.